Core automation (missed call response, WhatsApp handling and booking setup) is typically live within 24 hours of onboarding.

More advanced configurations - including campaign setup and integrations - are completed within the first 7 days.

There is no disruption to your existing operations during setup.

No.

SyncLocal AI connects to your existing business number and WhatsApp Business account.

Your customers continue contacting you the same way - SyncLocal AI simply structures and automates the response behind the scenes.

You can upgrade at any time.

When upgrading:

• Your new features are activated within a 7 day period

• Any difference in monthly fees is prorated from your next billing cycle

• Existing automations remain intact

There are no penalties for upgrading - the system simply expands.

Downgrades are also flexible. You can move to a lower plan at the end of your current billing cycle. Features outside your selected plan will be paused, but your core system remains active. We ensure no disruption to active bookings or conversations.

We offer a comprehensive 7-Day free trial that gives you access to our platform’s core features of Missed Call Text/WhatsApp Back, Automating SMS/WhatsApp replies & AI Enquiry Capture. This allows you to explore its functionality and determine if it’s the right fit for your needs before making a decision. Advanced configurations might or might not be available in the free trial period depending on your businesses' present online existence. We will use this free trial period to configure all the automation features of your plan.

By automating repetitive tasks, optimising workflows, and providing data-driven insights, SyncLocal AI helps you increase efficiency and reduce operational costs. This allows you to focus on your day to day business and business expansion.

No long-term lock-in contracts. SyncLocal AI runs on a monthly subscription. We focus on delivering ongoing value - not tying businesses into rigid agreements.

You can cancel with 30 days’ notice. All automations will remain active during your notice period. If you choose to leave, we provide a clean handover of your connected systems and ensure no data is lost.

Yes.

For businesses on the CMO plan, SyncLocal AI can connect to common accounting platforms, CRMs and booking systems to trigger structured communication and follow-up workflows. Integration scope is discussed during onboarding to ensure it aligns with your operational setup.

Yes. SyncLocal AI operates using secure API connections with your authorised systems. We do not sell, share or access sensitive data beyond what is required to run approved workflows. You retain ownership of your data at all times.

While results vary by industry, most businesses experience:

• Faster response times
• Higher booking conversion
• Fewer missed opportunities
• More consistent review generation
• Reduced manual admin time

SyncLocal AI improves structure and follow-through - which directly impacts revenue stability.

If your enquiry volume increases significantly or you expand locations, we review your configuration and recommend the appropriate plan. Scaling is simple - your automation grows with you.

SyncLocal AI pricing is structured per location. We aim to serve local businesses. Each physical business location operates with its own phone number, booking calendar, review profile and automation workflows. If you operate multiple branches, each location requires its own plan to ensure performance tracking and communication remain structured and accurate.

If your business opens a new location, a separate plan can be activated for that branch. We replicate your existing automation framework and customise it for the new location’s phone number, calendar and local profile. This ensures consistency across your brand while maintaining local control.